Frequently Asked Questions

Contact our team through the website, call us, or email info@etukam.com. We will review your intended use, location, model, configuration, and timeline before preparing pricing.

Pricing depends on the model, configuration, custom buildout, accessories, delivery, and financing structure. Limo, Cargo, and Vendo builds may vary based on final use case.

We can connect qualified buyers with financing partners. Approval, terms, and credit limits are handled by the financing provider.

Deposits may be required for special orders, custom builds, or production scheduling. Final terms are confirmed during the quote and order process.

Most current eTuk vehicles are low-speed electric vehicles with a typical maximum speed around 25 mph, depending on model, configuration, and programming.

Range depends on payload, driving style, traffic, hills, weather, and configuration. Current TP/CP platforms have tested ranges up to about 130 km, with real-world range varying by use case.

Yes. Current vehicles use a UL-certified charger suitable for a 110V outlet drawing approximately 15A.

In the U.S. configuration, the L5 Limo is designed for one driver plus up to six passengers, depending on seating layout and final configuration.

The L5 Cargo can support mobile bars, coffee carts, ice cream concepts, branded activations, delivery, utility service, hospitality operations, and custom business-in-a-box ideas.

The cargo box is approximately 53 inches wide, 71 inches long, and 55 inches high, with about 112 cubic feet of volume. Maximum allowed payload in the box is approximately 1,750 lbs.

Yes. The modular setup allows custom configurations such as canopy doors, fixed walls, swing doors, roller shutters, serving layouts, branded panels, and equipment-specific buildouts.

Solar is generally better used for auxiliary equipment such as fridges or as part of a stationary charging setup. Solar panels directly increasing driving range usually provide limited benefit.

eTuk vehicles are built to meet applicable U.S. requirements for their vehicle category, including required VIN and FMVSS labeling where applicable.

Yes. While seat belt requirements vary by category and jurisdiction, eTuk vehicles include safety belts for passengers and driver.

Yes. Current vehicles include Drive, Neutral, and Reverse.

No. eTuk vehicles are designed for normal roads, campuses, resorts, private properties, communities, urban routes, and similar operating environments.

Warranty coverage depends on the vehicle, components, and purchase terms. New vehicle warranty terms are confirmed during the sales process and should be reviewed before purchase.

Lithium battery warranty is typically 3 years, with expected lifespan often longer depending on use, charging habits, and cycle count. Battery end-of-life is generally considered when usable capacity drops below 80%.

Yes. Spare parts can be ordered, and eTuk USA can help determine availability, compatibility, pricing, and lead time based on the model and production year.

Yes. Many concepts can start with one vehicle: tours, resort shuttle service, mobile vending, mobile bar, ice cream service, event mobility, branded activations, or local delivery.

Yes. We help customers think through use case, location, customer flow, revenue potential, vehicle configuration, and whether Limo, Cargo, Vendo, or SmarTuk is the best fit.

Yes. eTuk USA can review eligible tuk tuks, golf carts, electric utility vehicles, and similar mobility assets for trade-in, resale, or future deployment opportunities.